Career | Elvinqin

Assistant Manager

Job Summary

We're looking for an energetic and driven Assistant Manager to help lead our 11Max Indoor Fun Park
and bring our culture of 11Maxxing experiences to life! In this role, you'll support daily
operations, coach & empower team members, and drive performance by leading with positivity,
accountability, and a hands-on approach. You’ll work closely with the General Manager to ensure
smooth execution of company standards, guest satisfaction, and team success — making every visit
unforgettable.

Responsibilities

Support a positive team environment where exceptional guest service is the standard.
Lead by example to ensure consistent performance, energy, and professionalism from all staff.
Assist in hiring, training, coaching, and retaining top talent.
Address performance issues constructively to support team growth and accountability.
Help develop and manage weekly team schedules to align with business needs.
Ensure proper staffing and lead coverage to deliver a seamless guest experience.
Motivate the team by recognizing strengths, boosting morale, and reinforcing goals.
Identify and mentor team members for leadership growth and internal promotion.
Support execution of recognition & incentive programs that celebrate wins and drive performance.
Assist with inventory control, cost management, and daily financial procedures.
Oversee daily operations across all departments — including attractions, food, beverage, and cleanliness.
Conduct routine property inspections to ensure safety, functionality, and brand standards.
Promote a safe, clean, and secure environment for both staff and guests.
Maintain a strong focus on operational details and uphold 11Max’s brand standards.
Step in and support wherever needed — flexibility and teamwork are key!

Qualifications

Leadership Experience:

1+ year of supervisory or management experience in hospitality or a related guest-facing industry.
Demonstrated success in motivating teams and supporting operational goals.
Background in theme parks, restaurants, hotels, or family entertainment centers preferred.

Communication & People Skills:

Strong interpersonal skills with the ability to communicate clearly and professionally in both written and verbal formats.
Comfortable interacting with guests, staff, and management with energy and enthusiasm.
Able to build & maintain positive working relationships across all levels of the organization.

Professionalism & Personal Traits:

Highly professional, self-motivated, and adaptable to changing priorities.
Consistent modeling of appropriate grooming, conduct, and personal presentation.
Openness to feedback and committed to personal and team development.
Values diversity and demonstrates respect for all individuals.
Recognized for sound decision-making and responsible judgment in a fast-paced environment.

Operational & Technical Skills:

Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
CPR/First Aid certification preferred.
Skilled in identifying challenges, solving problems, and supporting team efficiency.
Ability to recognize performance trends and assist in operational improvements.

Physical & Scheduling Requirements:

Willing and able to work nights, weekends, and holidays as required.
Comfortable working in a loud, high-energy, fast-paced environment for extended periods.
Physically able to stand for long periods and lift up to 30 pounds.
Maintains regular and predictable attendance.
Able to pass a thorough background check.

If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Apply for Assistant Manager

Why Work With Us?

Free entry on your days off.
25% discount on food and drinks during your shift.
Develop leadership and communication skills.
Great atmosphere, fun people, and a healthy social environment.

Park Lead

Job Summary

Love making people smile? As a Park Lead, you’ll help keep the energy high and the fun nonstop!
You’ll guide the team, support daily operations, and make sure every guest has an awesome experience
from the moment they walk in. If you’re a natural leader who thrives in a fast-paced, high-fun
environment, this is your moment to shine!

Responsibilities

Open and/or close the park with energy and confidence — you're setting the tone!
Keep the vibe positive by promoting teamwork and great guest interactions.
Lead by example while supporting and guiding team members during shifts.
Keep an eye on attractions, inventory, and equipment to make sure everything is running smoothly.
Champion safety and fun — help ensure every guest and team member feels welcome and secure.
Jump in wherever needed to keep the park experience running at full blast!

Qualifications

High school diploma required; some college preferred.
Previous experience in a leadership or supervisor role.
Strong conflict management and problem-solving skills.
Clear and confident communication skills with guests and team members.
Flexible availability, including evenings, weekends, and holidays.

If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Apply for Part Lead

Why Work With Us?

Free entry on your days off.
25% discount on food and drinks during your shift.
Develop leadership and communication skills.
Great atmosphere, fun people, and a healthy social environment.

Park Team Member

Job Summary

We’re looking for enthusiastic, dependable individuals to join our team as Court Monitors, Front
Desk Associates, Party Hosts, and Café Crew. If you’re ready to bring energy, great customer service,
and teamwork to a fast-paced, fun environment, this could be the perfect role for you! Reliable
transportation and availability for at least one weekday shift and two weekend shifts are required.

Responsibilities

Greet guests with a smile and provide exceptional customer service.
Monitor courts and play areas to ensure safety and fun for all.
Assist with party setups, hosting, and clean-up.
Handle cash transactions and operate point-of-sale systems accurately.
Maintain clean, organized workspaces throughout the park.
Support team members and step in wherever needed to keep operations running smoothly.

Qualifications

Positive team player with excellent customer service skills.
Previous retail or hospitality experience is a plus, but not required — we’re happy to train the right people!
Comfortable handling cash transactions accurately and responsibly.
Physically able and willing to keep up with the active, fast-paced nature of the park. Athletic-minded candidates are encouraged to apply!
Reliable and punctual, with a positive attitude and eagerness to contribute.

If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Apply for Park Team Member

Why Work With Us?

Free entry on your days off.
25% discount on food and drinks during your shift.
Develop leadership and communication skills.
Great atmosphere, fun people, and a healthy social environment.

Party Host

Job Summary

Love working with kids? Enjoy being the life of the party and the ultimate #HypePerson? Think
throwing the perfect party is an art? If you’re ready to bring energy, fun, and flawless execution
to every celebration, your dream job is here at 11Max! Apply today and get ready to create
unforgettable experiences!

Responsibilities

Be the first friendly face your party guests see — greet everyone with a smile and warm welcome.
Execute every party flawlessly — from setting up the space, assisting parents and guests, to delivering hot, fresh pizza for everyone to enjoy.
Master the perfect timing to boost energy, bring out the cake, and prepare the room for the next celebration.
Enjoy variety by learning multiple roles across the park to keep your work fun and fresh.

Qualifications

Must be at least 16 years old.
Prior experience in retail or hospitality preferred, but not required — we provide training!
Outgoing personality with strong people skills.
Clear and effective communicator in all situations.
Availability to work at least two weekend days (Friday, Saturday, Sunday).

If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Apply for Party Host

Why Work With Us?

Free entry on your days off.
25% discount on food and drinks during your shift.
Develop leadership and communication skills.
Great atmosphere, fun people, and a healthy social environment.

Cafe Lead

Job Summary

Do you thrive in fast-paced kitchen environments and love keeping things running smoothly? As a
Café Lead, you’ll support the Café Manager by guiding team members during shifts, upholding high
food safety standards, and delivering quick, quality service. You're both a hands-on leader and a
dependable right-hand to management — helping the café run at full speed while keeping the vibes
upbeat and the service top-notch.

Responsibilities

Lead daily café operations during your shift under the guidance of the Café Manager.
Support and coach café team members to deliver fast, fresh, and friendly service.
Prepare and serve food while maintaining cleanliness and food safety standards.
Monitor food stock, assist with inventory, and alert the Café Manager to supply needs.
Maintain a clean, organized kitchen and ensure workstations stay guest-ready.
Jump in where needed to solve problems and assist guests with care and enthusiasm.

Qualifications

Prior food service or quick-service experience preferred.
Leadership experience or shift lead background is a plus.
Strong communicator who can follow direction and guide others effectively.
Food handler’s certification preferred (or willingness to obtain).
Available to work evenings, weekends, and holidays as needed.
Able to thrive in a fast-paced, high-energy kitchen environment.
Physically able to stand for long periods and lift up to 30 lbs.

If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Apply for Cafe Lead

Why Work With Us?

Free entry on your days off.
25% discount on food and drinks during your shift.
Develop leadership and communication skills.
Great atmosphere, fun people, and a healthy social environment.

Cafe Team Member

Job Summary

Love working around food and people? As a Café Team Member, you’ll help prepare and serve delicious
snacks and meals while keeping the kitchen and front-of-house area clean, efficient, and full of good
vibes. It’s a fast-paced, team-driven role with a focus on fun, safety, and top-notch guest service.

Responsibilities

Prepare and serve food and beverages with accuracy and care.
Maintain a clean, safe, and organized work area.
Greet and assist guests with a friendly, can-do attitude.
Follow food safety and handling procedures at all times.
Keep supplies stocked and communicate any shortages.
Help your teammates keep things moving and the café running smoothly.

Qualifications

High-energy, guest-friendly attitude.
Previous food service experience is a plus, but not required.
Willingness to learn food prep and safety standards.
Reliable and punctual with flexible availability.
Comfortable working in a fast-paced, kitchen environment.
Physically able to stand for long periods and lift up to 30 lbs.

If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Apply for Cafe Team Member

Why Work With Us?

Free entry on your days off.
25% discount on food and drinks during your shift.
Develop leadership and communication skills.
Great atmosphere, fun people, and a healthy social environment.

Join Our Team!

Assistant Manager

Job Summary

Responsibilities

Qualifications

Leadership Experience:

Communication & People Skills:

Professionalism & Personal Traits:

Operational & Technical Skills:

Physical & Scheduling Requirements:

Why Work With Us?

Park Lead

Job Summary

Responsibilities

Qualifications

Why Work With Us?

Park Team Member

Job Summary

Responsibilities

Qualifications

Why Work With Us?

Party Host

Job Summary

Responsibilities

Qualifications

Why Work With Us?

Cafe Lead

Job Summary

Responsibilities

Qualifications

Why Work With Us?

Cafe Team Member

Job Summary

Responsibilities

Qualifications

Why Work With Us?

Quick Links

Contact

Hours